EV-DO in Nova Scotia and Telus Connect 75 Unlimited: Complain to CCTS !!!!!

Tuesday, August 26, 2008

Complain to CCTS !!!!!

To quote from Howard Forums (here):

Commissioner for Complaints for Telecommunications Services

Online Complaint form (for those who got a letter):
http://www.ccts-cprst.ca/ots/cf/Exi...rm.do?locale=en

Also:
Competition Bureau
http://www.competitionbureau.gc.ca/...n/h_00130e.html

Remember the bureau does not get involved in contract disputes, just file a complaint regarding Telus and their "DECEPTIVE MARKETING PRACTICES". note (74.01 (1)(a) of the Competition Act).

http://laws.justice.gc.ca/en/showdo...orbo-ga:l_VII_1

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"Telus" and "Connect 75 Unlimited" (unlimited, ya right) are, or may be, registered trademarks (or servicemarks, or similar) owned by Telus Communications Company. Use of these terms is nominative, fair and reasonable because that's the company and/or so-called service to which I'm referring.

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What is EV-DO?

It is a relatively new cellphone technology that provides high speed Internet with peak speeds of 3.1Mbps, and actual speeds of between 1 and 2 Mbps. This is true high speed (33 to 67 times faster than dial-up) and works well for almost any normal use.

Although created for the mobile market, it can provide high speed Internet to homes in certain areas where there is no other choice. If you can't get high speed at your house, then check out Telus and Bell to see if EV-DO is available for your location.

Telus NO LONGER offers a '75 Connect' plan that allows unlimited usage for $75 + $6.95 + $0.43 + taxes per month.

The performance is great.

CradlePoint CTR-350

A mobile WiFi router that knows all about the Sierra Wireless 595U. You can plug the 595U right into the side of the CTR-350 and it automatically keeps you logged into the EV-DO network and creates a little WiFi hotspot that just simply works.

The LAN is WiFi only. The CTR-350 has a wired Ethernet port, but that is for the WAN side only (a modem, NOT your PC).

[UPDATE: New firmware allows Ethernet port to be used in either direction: WAN as before, or LAN.]

The WiFi antenna is built-in and so the signal is not the strongest, but it covers my house just fine. The reduced signal also provides some measure of security so I can leave it wide open and it probably doesn't go much outside my property.

The CTR-350 provides endless internal webpages of control. There are menus and menus and zillions of settings. But it works pretty good right out of the box.

The unit allows extra non-standard current out the USB slot so that the 595U is happy. They work very nicely together.

Again, they market this unit as a 'Travel Router', not realizing that it is also perfect for my house.

UPDATE- We updated the CTR-350 to work with Rogers. And then again to work with another Rogers USB 3G stick. CradlePoint does a FANTASTIC job keeping their firmware up to date for whatever sticks are in use, including in Canada. Finally we got DSL at our house, sold the CTR-350 to a nice gentleman and we lived happily ever after.

Should have kept the CTR-350 for use as a travel router for Wifi in wired Internet hotel rooms. As it is we have to drag our huge WRT-54GL along on trips.

CradlePoint is a good company.

EV-DO in Nova Scotia and Telus Connect 75 Unlimited

Tuesday, August 26, 2008

Complain to CCTS !!!!!

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What is EV-DO?

Sierra Wireless 595U

CradlePoint CTR-350