Tuesday, August 19, 2008

"Unlimited, unlimited, unlimited, unlimited, unlimited"

Five "unlimited" in a row. I counted them. That is a direct quote of what the Telus representative said when I signed-up for the Connect 75 Unlimited service.

Letter today:

"We have reviewed your use... outside the bounds... authorized by our Service Terms."

Here we go...


THE TELUS CONNECT 75 UNLIMITED ISSUE IS COVERED IN THE POSTS ABOVE.

Everything below this post is from happier times before the cancellation campaign.

2 comments:

Stephen said...

I got the same letter. Have you called them yet or heard from anyone else that got the same thing?

-Stephen

Anonymous said...

See posts above for details.

Be sure to see the advice about what to say and not to say. If you admit to anything prohibited, they you're gone in 30 days.